FAQ

Can you combine my order ?

• YES . Orders will be combine 

How long is process and shipping ? 

•  1-2 weeks from order date , your order will be process and shipped 

What if my order arrived damaged? 

• Please send an email with a picture of the damage product and your order number , through the SOS tab , you will be shipped out a new podakpop , an email will be sent with a new tracking number . 

What if I want to return my item? 

•  Bestie, all sale are FINAL , we do not do refunds or exchanges . We will do a size exchange with tops , and or to fix a broken item on arrival ONLY 

Am I able to change the hair color or skin color on a pop or badge reel ? 

• Yes , please add hair color or skin color update at check out in the note section  , here at Podakpop we never want you to stop expressing yourself 

I don't see a certain bowl/cup does that mean it's sold out ? Will it return? 

• Yes , and No . Certain bowls / cups will be one  of a kind and will NOT be sold again . Others will be constantly in the shop

What if I don't see my size phone? 

• Please be sure to include it in the note box at checkout . We'll make it happen bestie 
•  Or message us through the SOS tab to see if we have that size available